Frequently Asked Questions
General Questions
What is AURORA?
AURORA is a smart wearable brand focused on innovative health and lifestyle technology. We design smart rings, watches, straps, and glasses that help you track wellness insights seamlessly throughout your day.
Are AURORA products medical devices?
No. AURORA products are designed for general wellness, fitness, and lifestyle tracking. They are not intended for medical diagnosis, treatment, or disease prevention.
What kind of health metrics do AURORA devices track?
Depending on the product, AURORA devices can track metrics such as activity, sleep, heart rate, blood pressure trends, blood glucose trends, blood oxygen, stress, and more. Available features vary by device.
How accurate are AURORA wearable devices?
AURORA devices are built using advanced sensors and algorithms to provide reliable trend and pattern insights. Accuracy may vary based on fit, movement, and individual conditions, and results should not replace professional medical devices.
Are AURORA wearables waterproof?
Most AURORA devices are water-resistant and suitable for daily use, including hand washing, sweat, and light splashes. Please refer to each product’s specifications for exact water-resistance ratings.
How long does the battery last?
Battery life depends on the product and usage. On average, AURORA wearables last between 3 to 7 days on a single charge.
Can I wear AURORA devices all day and while sleeping?
Yes. AURORA products are designed for comfortable 24/7 wear, including during sleep, workouts, and everyday activities.
Is my data safe with AURORA?
Yes. Your data is encrypted and securely stored. AURORA gives you full control over your personal information, including access, export, and deletion options through the app.
Where does AURORA ship, and do you offer support?
AURORA ships to multiple regions worldwide. Our customer support team is available to assist with orders, setup, and product questions. Shipping times and availability vary by location.
Do I need a subscription to use AURORA products?
No. AURORA products do not require a subscription for core features. Any optional premium features will always be clearly communicated.
Aurora Eclipse: Glucose Smart Ring with ECG & BP
How does the blood glucose smart ring work?
The smart ring uses non-invasive optical sensors and advanced algorithms to estimate blood glucose trends by analyzing changes in blood flow and tissue signals through the finger.
Does the ring measure blood glucose without needles?
Yes. The ring is non-invasive and does not require finger pricks or needles. It provides estimated glucose trends rather than direct blood samples.
Is the glucose reading medically accurate?
The ring is designed for wellness monitoring and trend tracking, not for medical diagnosis or treatment decisions. It should not replace traditional blood glucose meters or professional medical advice.
How often does the ring track glucose levels?
The ring tracks glucose-related signals continuously throughout the day and night, allowing you to view trends, patterns, and fluctuations over time.
Can people with diabetes use this ring?
People with diabetes may use the ring to observe trends and patterns, but it should not be used for insulin dosing or treatment decisions unless approved by a healthcare professional.
Can I wear the ring while sleeping or exercising?
Yes. The ring is designed for 24/7 wear, including during sleep, exercise, and daily activities.
How do I view my glucose data?
The ring connects to a smartphone app via Bluetooth, where you can view glucose trends, daily patterns, and long-term insights.
Is my health data safe?
Yes. Your data is encrypted and securely stored. You control your information and can export or delete your data at any time through the app.
Does food, exercise, or stress affect the readings?
Yes. Factors such as meals, physical activity, stress levels, hydration, and sleep can influence glucose trends shown by the ring. These variations help you understand how lifestyle habits may impact your glucose patterns.
How long does it take to see useful glucose insights?
Most users begin seeing meaningful trend insights after a few days of consistent wear. The more regularly you wear the ring, the better the system can identify patterns over time.
Aurora Motion: Blood Pressure Ring
How does the blood pressure smart ring work?
The smart ring uses optical sensors and advanced algorithms to estimate blood pressure by analyzing blood flow signals from your finger. Measurements are taken automatically while you wear the ring.
Is the blood pressure reading medically accurate?
The ring is designed to provide wellness and trend insights, not medical diagnoses. While it uses clinically inspired technology, it should not replace professional medical devices or advice from a healthcare provider.
Do I need to calibrate the ring?
Yes. Initial calibration with a traditional blood pressure cuff is usually required to improve accuracy. Some models may require periodic recalibration for best results.
How often does the ring measure my blood pressure?
The ring can take readings automatically throughout the day and night, depending on your settings, providing continuous trends rather than a single snapshot.
Can I wear the ring all day and night?
Yes. The ring is designed for 24/7 wear, including during sleep, exercise, and daily activities.
Is the smart ring waterproof?
They are water-resistant and safe for hand washing, showering, and light swimming. Always check the specific water-resistance rating of your model.
How long does the battery last?
Battery life typically ranges from 4 to 7 days on a single charge, depending on usage and measurement frequency.
What finger should I wear the ring on?
For best results, wear the ring on your index or middle finger of your non-dominant hand, ensuring a snug but comfortable fit.
Does the ring connect to a smartphone?
Yes. The ring connects via Bluetooth to a mobile app where you can view your blood pressure trends, health insights, and historical data.
Who should use a blood pressure smart ring?
The smart ring is ideal for people who want to monitor blood pressure trends, manage lifestyle health, or stay informed about cardiovascular wellness. It is not intended for emergency or clinical use.
Aurora Vital: Fitness Ring
What can the AURORA Smart Fitness Ring track?
The AURORA Smart Fitness Ring tracks key fitness and wellness metrics such as daily activity, steps, calories burned, heart rate, sleep, and overall movement patterns.
Is the smart fitness ring comfortable for all-day wear?
Yes. The ring is lightweight, slim, and designed for comfortable 24/7 wear, including workouts, work, and sleep.
Do I need a smartphone to use the ring?
Yes. The ring syncs with the AURORA mobile app via Bluetooth, allowing you to view your fitness data, trends, and insights.
Is the AURORA Smart Fitness Ring waterproof?
The ring is water-resistant and suitable for daily activities such as hand washing, sweat, and light splashes. Please refer to the product specifications for the exact water-resistance rating.
How long does the battery last?
Battery life typically lasts several days on a single charge, depending on usage and tracking settings.
Aurora Luman: Smart Ring For Women
What health features does the AURORA Smart Ring for Women offer?
The AURORA Smart Ring for Women tracks daily activity, sleep, heart rate, and provides cycle-related insights such as menstrual tracking and wellness trends connected to your cycle.
How does the ring help with menstrual cycle tracking?
By analyzing patterns in your body signals over time, the ring helps estimate cycle phases and provides insights that may support awareness of menstrual trends and overall wellness.
Can the ring predict my period or ovulation?
The ring provides estimated cycle insights and trends based on collected data. Predictions may vary and should be used for general awareness, not as a medical or contraceptive tool.
Is the smart ring comfortable to wear during my period?
Yes. The ring is lightweight and designed for comfortable, continuous wear throughout all cycle phases, including during menstruation and sleep.
Is my menstrual and health data private?
Yes. AURORA prioritizes data privacy. Your cycle and health information is encrypted and securely stored, and you remain in full control of your personal data through the app.
Aurora Pulse: Blood Glucose Smart Watch with ECG
What does the Smart Glucose Watch do?
The AURORA Smart Glucose Watch helps you monitor glucose-related trends along with other wellness and activity insights throughout the day.
Does the watch measure glucose without finger pricks?
Yes. The watch is non-invasive and does not require needles or finger pricks. It provides estimated glucose trends rather than direct blood glucose measurements.
Is the AURORA Smart Glucose Watch a medical device?
No. The watch is designed for general wellness and lifestyle tracking only. It is not intended for medical diagnosis, treatment, or insulin dosing.
How accurate are the glucose readings?
The watch is designed to show patterns and trends over time. Accuracy may vary based on skin type, movement, fit, and daily habits, and it should not replace medical-grade glucose meters.
Do I need to calibrate the watch?
Some users may be prompted to calibrate the watch using a traditional glucose meter to improve trend consistency. Calibration requirements may vary.
How often does the watch track glucose trends?
The watch tracks glucose-related signals continuously throughout the day and night, giving you a broader view of daily patterns.
Can people with diabetes use this watch?
People with diabetes may use the watch to observe trends and lifestyle patterns, but it should not be used to make medical or treatment decisions without professional guidance.
Can I wear the watch all day and while sleeping?
Yes. The watch is designed for comfortable 24/7 wear, including during sleep, exercise, and daily activities.
How do I view my glucose and health data?
The watch syncs with the AURORA mobile app via Bluetooth, where you can view trends, summaries, and historical insights.
Is my data safe and private?
Yes. AURORA uses secure encryption to protect your data, and you remain in control of your personal health information at all times.
Aurora Vitae: Blood Pressure Watch Basic
What does the Aurora Vitae Smart Watch track?
The Aurora Vitae Smart Watch helps track blood pressure trends along with other wellness and activity insights throughout the day.
How does the watch measure blood pressure?
The watch uses optical sensors and intelligent algorithms to estimate blood pressure trends by analyzing blood flow signals at the wrist.
Is this blood pressure watch medically accurate?
The watch is designed for general wellness and trend awareness only. It is not a medical device and should not replace professional medical equipment or advice.
Can I wear the watch all day and while sleeping?
Yes. The watch is designed for comfortable 24/7 wear, including during sleep, workouts, and daily activities.
How do I view my blood pressure data?
The watch syncs with the AURORA mobile app via Bluetooth, where you can view blood pressure trends, daily summaries, and historical data.
Aurora Areo: Blood Pressure Watch Pro
What is the AURORA Blood Pressure Smart Watch Pro?
The Pro version is an upgraded model that offers enhanced sensors, advanced tracking features, and a more refined design compared to the standard version.
What’s the difference between the Pro and Basic version?
The Pro version includes improved measurement stability, additional health insights, longer battery life, and premium materials. Specific features may vary by model.
Is the Pro version more accurate?
The Pro version is designed to provide more consistent and detailed trend insights due to upgraded hardware and algorithms. It is still intended for wellness use and not as a medical device.
Can I use the Pro version all day and while sleeping?
Yes. The Pro version is designed for comfortable 24/7 wear, including during sleep, workouts, and daily activities.
Does the Pro version use the same app?
Yes. The Pro version connects to the same AURORA mobile app, allowing you to view all your data and insights in one place.
Aurrora Horizon: All in One AI Health Analysis Smart Watch
What is the All-in-One AI Health Analysis Smart Watch?
It’s an advanced smart watch that uses AI-powered analysis to bring multiple health and wellness insights together in one device, helping you better understand your overall well-being.
What health features does the All-in-One AI Smart Watch offer?
Depending on the model, it can track metrics such as activity, sleep, heart rate, blood pressure trends, blood glucose trends, blood oxygen, stress, and recovery insights—all in one watch.
How does the AI health analysis work?
The watch uses artificial intelligence to analyze patterns across your collected data over time, providing personalized insights and summaries rather than single measurements.
Is this watch a medical device?
No. The AURORA All-in-One AI Health Analysis Smart Watch is designed for general wellness and lifestyle use only and is not intended for medical diagnosis, treatment, or disease prevention.
How do I view my health insights?
The watch syncs with the AURORA mobile app via Bluetooth, where you can view AI-powered summaries, trends, and detailed health data in one dashboard.
Aurora Nova: 4G Smart Watch for Seniors – Fall Detection & Emergency Calling
What is the Aurora Nova Smart Watch?
It’s an easy-to-use smart watch designed to help seniors stay safe and connected, featuring fall detection, emergency calling, and real-time connectivity without needing a smartphone nearby.
How does fall detection work?
The watch uses built-in motion sensors to detect sudden falls. If a fall is detected and there is no response, the watch can automatically trigger an emergency alert to preset contacts.
Can the watch make emergency calls without a phone?
Yes. The watch supports 4G connectivity, allowing it to make emergency calls and send alerts independently without needing to be paired with a smartphone.
Is the watch easy for seniors to use?
Yes. The watch features a simple interface, large icons, and easy-to-access emergency functions designed specifically for seniors.
Who receives the emergency alerts?
Emergency alerts are sent to pre-selected contacts, such as family members or caregivers. Contact settings can be managed through the companion app or setup process.
Aurora: Wellness Smart Strap
How does the wellness smart strap work?
The wellness smart strap uses advanced sensors to track key health metrics like activity, sleep, heart rate, and recovery throughout the day. It automatically collects data and syncs with your app to give you clear, easy-to-understand insights about your overall wellness.
What health metrics does it track?
The smart strap tracks daily activity, heart rate, sleep quality, stress levels, and recovery trends. Some models also provide insights into heart rate variability (HRV) and blood oxygen levels to help you better understand your body.
Is the smart strap comfortable to wear all day?
Yes. The strap is designed to be lightweight, flexible, and breathable, making it comfortable to wear 24/7 — even during sleep, workouts, or long workdays.
Is it water-resistant?
Yes. The wellness smart strap is water-resistant and safe for daily activities like hand washing, sweating, and light rain. (Check product specifications for swimming or shower use.)
Does it work with my phone?
The smart strap connects seamlessly to most iOS and Android devices via Bluetooth. Simply download the companion app to view your data, set goals, and track your progress over time.
Aurora Cyan: AI Smart Glasses with Camera
What can the Smart AI Camera Glasses do?
The Smart AI Camera Glasses let you capture photos and videos hands-free, get real-time AI assistance, and stay connected on the go. Designed for everyday use, they combine style, comfort, and intelligent technology in one sleek pair of glasses.
How do the AI features work?
The built-in AI works alongside the companion app to help with tasks like visual recognition, quick information lookup, voice assistance, and smart reminders. Simply use voice commands or touch controls to activate features instantly.
Are the camera and audio discreet?
Yes. The camera and microphones are seamlessly integrated into the frame for a subtle, modern look. Capture moments naturally without bulky hardware or drawing attention.
How long does the battery last?
On a full charge, the Smart AI Camera Glasses provide all-day standby with several hours of active use for photos, videos, and AI features. Charging is fast and convenient using the included charging case or cable.
How do I control them?
Use simple voice commands or touch controls on the frame.